MEAP can now accept payments from all major credit cards via Stripe.
Payments can still be made via Paypal too.
Also the MEAP site is now SSL compliant.
Thank you.
More Payment Options Added
Category: Account FAQ
Can I pay by eCheque?
The simple answer is – Yes you can. Using PayPal.
If you have used PayPal eCheque payment it usually takes about 5-7 days for the eCheque to clear.
After that period you will receive activation automatically as normal.
This is not my rules – This is the way PayPal works with eCheques.
If you have made a payment and have not received any email from MEAP within a few minutes – Please get in touch as soon as possible.
Use the Contact Form and supply as much info as possible.
Do I have to use PayPal to buy MEAP?
You can use Stripe or PayPal, both accept Credit Card Payments.
If you are having trouble with PayPal / Stripe and wish to pay by some other method please drop us a line and we will try to help.
Use the Contact Form and supply as much info as possible.
Using Stripe to pay with your credit card.
Just select the Credit Card option. Fill in the form. Complete your purchase.
Using PayPal to pay with your credit card or bank account.
When you reach the checkout, look out for the credit card symbols (see example below) then simply click the ‘continue’ link and you will be able to complete your purchase using your credit card or bank account.
It will work when you reach the PayPal checkout page!
A note about eCheque payments
If you have used PayPal eCheque payment it usually takes about 5-7 days for the eCheque to clear.
After that period you will receive activation automatically as normal.
This is not my rules – This is the way PayPal works with eCheques.
Can I use a Credit Card to buy MEAP?
Yes. Using Stripe or PayPal, both accept Credit Card Payments.
If you are having trouble with PayPal / Stripe and wish to pay by some other method please drop us a line and we will try to help.
Use the Contact Form and supply as much info as possible.
Using Stripe to pay with your credit card.
Just select the Credit Card option. Fill in the form. Complete your purchase.
Using PayPal to pay with your credit card or bank account.
When you reach the checkout, look out for the credit card symbols (see example below) then simply click the ‘continue’ link and you will be able to complete your purchase using your credit card or bank account.
It will work when you reach the PayPal checkout page!
A note about eCheque payments
If you have used PayPal eCheque payment it usually takes about 5-7 days for the eCheque to clear.
After that period you will receive activation automatically as normal.
This is not my rules – This is the way PayPal works with eCheques.
*PLEASE READ FIRST: Technical Support Made Easy
Whenever MEAP finishes running, (including when your export has been successful) there will be a zip file created that contains some relevant information.
If you have a problem with MEAP simply upload this zip file (meapinfo.zip) as an attachment, along with your message, using the Support Ticket System. (Don’t forget to enter your MEAP Order Number and User Name).
It’s as simple as that.
If MEAP fails there will usually be an option (the left hand button) to open the folder where the zip file is located.
If you need to manually access the file – The default location for the meapinfo.zip file are as follows:
- Windows 10 / 8 7 / Vista:
C:\Users\YOURUSERNAME\AppData\Roaming\Phil Pendlebury\MEAP\zipmeapinfo.zip - XP:
C:\Documents and Settings\YOURUSERNAME\Application Data\Phil Pendlebury\MEAP\zipmeapinfo.zip
The MEAP technical support is already renowned for acting quickly and efficiently. Now it can be even more efficient. Response time is usually under 3 hours.
How do I find out about new MEAP releases and news?
There are a number of ways to do this:
- If you have MEAP installed you can use the Version Check option which is available as separate application or from within MEAP.
- You can always find the latest news at the News/Blog section of this site.
- You can follow Phil (MEAP’s developer) on Twitter.
- You can “like” our Facebook page.
Or if there is anything specific you can’t find here, drop us a line using the contact form.
Product Information
Latest MEAP Version: 7.90.989 born on March 21 2018
MEAP is Compatible with the following Steinberg Windows Audio Applications:- Cubase 9.5 Inc. Artist / Elements (Windows: 64 bit)
- Cubase 9 Inc. Artist / Elements (Windows: 64 bit)
- Cubase 8.5 Inc. Artist / Elements (Windows: 32 & 64 bit)
- Cubase 8 Inc. Artist / Elements (Windows: 32 & 64 bit)
- Nuendo 7.x (Windows: 32 & 64 bit)
- Cubase 7.5 (Windows: 32 & 64 bit)
- Cubase 7.x (Windows: 32 & 64 bit)
- Nuendo 6.5 (Windows: 32 & 64 bit)
- Nuendo 6.x (Windows: 32 & 64 bit)
- Cubase 6.x (Windows: 32 & 64 bit)
- Cubase 6.x (Windows: 32 & 64 bit)
- Cubase 5.x Inc. Studio (Windows: 32 & 64 bit)
- Nuendo 5.x (Windows: 32 & 64 bit)
- Cubase 4.x Inc. Studio, Essential, AI, LE (Windows: 32 & 64 bit)
- Nuendo 4.x (Windows: 32 & 64 bit)
- Cubase SX3 Inc SL, SE (Windows)
- Nuendo 3 (Windows)
- Cubase SX2 (Windows)
Languages supported are: English, Italian, German, French, Spanish.
Running MEAP in other languages may require changing your Windows keyboard language temporarily.
What happened to the MEAP Forum?
In May – June 2012 MEAP was moved from an outdated CMS software. This was quite a major operation.
Sadly there was absolutely no way to import the existing forum and discussions into the new system. Also, to replicate the technical support area of the forum, in trials required a lot of extra resources on the new system and was scrapped early on.
The support which was previously offered on the old forum has now moved to a much simpler and much more efficient set of support forms.
- A Technical Support Form – For registered MEAP users
- A General Contact Form – For General Questions, Pre-Sales Questions and Testimonials
All existing customers were imported to the new system but their passwords were not – so existing customers have to reset their password in order to access downloads on the new site. Other subscribers to the forum who were not MEAP users could not be imported.
All the important information from the old forum has been added manually to the FAQ and Testimonial sections of the new site.
If you are a MEAP users from before May 2012 and you had customised graphics made that were passed on on via the forum – You should head over there and save them to your machine as soon as possible.
I do think there is always a place for public discussion. Many of the features of MEAP were the result of some awesome user discussion and requests. So I am hoping that any future public discussion and feature requests can be talked about at the MEAP Facebook Page.
There is still a possibility of adding another forum here but it would be a lot of resources for something that is not used too much, especially now that MEAP already has many of the features that have been discussed in the past.
I would welcome any opinions on this though and any other thoughts, suggestions or requests.
Please head over to the MEAP Facebook Page and let me know what you think.
Why aren’t you using the old MEAP forums anymore?
There are a number of reasons for this:
This site is brand new, as we moved systems in May 2012. All existing MEAP users were imported to the new system. This import included user names, email addresses and MEAP orders but Passwords are always encrypted and were not imported. This means all existing users from before May 2012 would have to reset their passwords.
Also, unfortunately there was no way to import past discussions from the old forum, other than to enter them all manually, which has now been done with the FAQ section.
Using the new system has made administration much simpler and less prone to problems but when this happens there is always some data that may have to be discarded.
No existing MEAP user’s orders have been lost. Passwords will need to be reset – that is all.
The technical support area is now handled by a Ticket System. This enables the service to be much more direct and efficient.
Other contact is also handled by a simple General Contact Form.
All past support issues that have been fixed and questions that have been answered (which is 100% of them both), are added to the FAQ or the MEAP manual.
The main problem (Graphics Not Found), is a 5 minute fix which is explained in the manual. We presume people will always read the manual before submitting a support request.
There is also an online version of the manual which is fully searchable.
I had a MEAP account but now I can’t login!?
If you have previously purchased MEAP (before May 10th 2012) your account is still valid but as we moved systems, your password will need to be reset.
In order to reset your password simply head to the login area and reset your password.
You will need your existing user name and you must be using the same email address you signed up with, as your new password will be sent to that email address.
DO NOT sign up for a new account, as your original MEAP purchase is still tied to your original user name.
If you are still having trouble, please use the Contact form and send the relevant information.
All users who signed up after May 10th 2012 are already active on the new system
I have already purchased MEAP but I can’t login!?
If you have previously purchased MEAP (before May 10th 2012) your account is still valid but as we moved systems, your password will need to be reset.
In order to reset your password simply head to the login area and reset your password.
You will need your existing user name and you must be using the same email address you signed up with, as your new password will be sent to that email address.
DO NOT sign up for a new account, as your original MEAP purchase is still tied to your original user name.
If you are still having trouble, please use the Contact form and send the relevant information.
Also the old legacy MEAP forum (which will be closing soon), is still open to previous MEAP users (from before May 10th 2012). This will enable you to download any custom graphics that were made for you before the forum closes. To login to the old forum you must use your old password.
All users who signed up after May 10th 2012 are already active on the new system