Ideally you would read the manual from cover to cover but if you are in a real rush, here’s a few essential tips:
Select the MEAP Key Commands in your audio application (MEAP will not work without this). Remember to SAVE your own Key Commands first.
Set your audio application’s display to the default brightness and contrast (your actual monitor display is irrelevant).
Make sure the Export Audio dialog is set up correctly. (Set to close after export etc.)
When you have started MEAP, select the correct audio application in MEAP’s drop down list (MEAP will not work without this).
Preferences > Solo Selected Tracks = OFF!
Be sure that the main Cubase / Nuendo window is on your main monitor (if you are using more than 1 display).
Do a small dummy export. Make a tiny project with a few 4 bar parts. Get MEAP set up using that.
If MEAP is getting track names it needs to see a SOLO button. Make sure they are visible.
MEAP needs to step down one track at a time. Make sure you don’t have dividers or rulers in the way.
On some Windows systems you will have to make sure you are running MEAP as an Administrator. An ordinary process (a process run as a standard user) can not interact with or exchange information with an admin process. So if your audio application is running with elevated privileges, MEAP cannot interact with it. As of version 7.67.050 you can now simply start MEAP by selecting the shortcut “MEAP (Run as Admin)“. Or make sure you set MEAP to Run as Administrator. You can do this by Right Clicking on the MEAP short-cut and selecting “Run as administrator”.
The single biggest problem with support issues is lack of information.
Simply making a post with “MEAP Don’t Work! Why?” as the content, makes it virtually impossible to find out what’s wrong.
Please help me to help you. Use the Support Zip file and give me some clear information.
To the best of my knowledge, every problem users have had with MEAP has been promptly fixed.
Sometimes it takes a little time to pursue the problem and narrow it down. Sometimes this makes users impatient, especially as MEAP is supposed to be a time saving tool. I do understand that and I thank you for your patience.
Take the time to read the manual. It really does have some important points. Especially the bit about key commands.
If you still haven’t found an answer. Search the FAQ and the manual. Your problem may well have been solved already.
Finally, submit a new Support Ticket. Read the following and post plenty of information (as much as you have time to write).
All MEAP versions from 6.62 onward features a new procedure for aiding technical support queries.
It’s very simple:
Whenever MEAP finishes running, (including when your export has been successful) there will be a zip file created that contains some relevant information.
If you have a problem with MEAP simply upload this zip file (meapinfo.zip) as an attachment, along with a post to the Technical Support area of the MEAP forum.
MEAP – Multi Export Audio Pro – Troubleshooting Quick Check List
Here is a list of the first things to check if you are having trouble with MEAP. Any one of these things can make MEAP appear that it is not working. All of them are quite essential and should be checked before contacting support. Total time taken to do this list – About 3 minutes.
Download and install the very latest version of MEAP. (More info)
Select the correct Audio Applications Series. (More info)
Set up the MEAP Key Commands within your Audio application. (More info)
Set the correct Preferences within the audio application. (More info)