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Graphic Not Found

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Graphic Not Found

 

Please also see SUPPORT MADE EASY

 

With version 6.61 comes new Graphic Not Found error messages:

 

gnfsolo

Graphics Not Found Error when looking for a SOLO button

 

Unfortunately, if you see this dialog, MEAP will have to stop.

 

It does try to give you a good idea what may have caused the problem though.

 

You will see in the dialog the exact image that MEAP was looking for.

 

MEAP makes a zip file that contains:

MEAP screen shots

MEAP ini file

MEAP settings and location

 

If you click ZIP - You will be taken to the folder where MEAP stores the current zip file. There you will be able to open and examine the zip file. You will also see a message remind you to post the zip file along with a support request.

 

If you click SCREEN - the folder that contains the screen shot that MEAP was looking at will be opened so you can examine it.

 

Please make sure you post a support request with details of your problem and include the zip file as an attachment. So that your support request can be followed up.

 

This may help you (and me if required) quickly figure out why MEAP had to stop.

 

 

The actual cause of this error is very simple. In order to find your track names (or mute buttons, bar and time information), MEAP follows the following process (using normal track names as an example):

 

1. MEAP puts the track into SOLO so that the red SOLO button lights up

2. MEAP takes a screen shot of your entire screen

3. MEAP scans the screen shot and finds the red SOLO button on the screen shot

4. MEAP then moves the mouse to the position of the SOLO button and so on...

 

There are varying graphics that MEAP needs to look for. In this example we are using the Cubase 4 Solo button. Here are the others.

 

Note: Due to the addition of support for Frozen VSTi Tracks, MEAP will not know what kind of Solo button was missing. Therefore if the error dialog appears when looking for a Solo button, it will show you the two options: One for regular tracks and one for frozen VSTi tracks. It will be obvious to you which type of track MEAP was attempting to export.

 

Button

 

Solo Button

Solo Button

Frozen VSTi*

Mute Button

Closed Folder

Open Folder

Locator Positions

Path Area

Export Button

Where to find it

 

Track Controls

Track Controls

Track Controls

Track Controls

Track Controls

Transport Bar

Export Audio Dialog

Export Audio Dialog

Purpose

Getting Track Name

Getting Frozen VSTi Track Name

Skip Muted Tracks

Skip Closed

Folders

Skip Open

Folders

Getting Bar / Time

Marker Positions

 

Setting Export Path

Initiating Export

Cubase 6/7/8

Nuendo 6

 

Note Cubase 8.5 - Locators are slightly different

c6solo

normal track

 

c6solofolder

folder track

 

c6freeze

c6mute

c6folderclosed

c6folderopen

c6left c6right

c6patheng

 

c6pathfre

 

c6pathger

 

c6pathita

 

c6pathspa

c6exbuttoneng

 

c6exbuttonfre

 

c6exbuttonger

 

c6exbuttonita

 

c6exbuttonspa

 

Nuendo 5.5

n55solo

normal track

 

n55solofolder

folder track

 

n55freeze

n55mute

n55folderclosed

n55folderopen

n55left n55right

n55patheng

 

n55pathfre

 

n55pathger

 

n55pathita

 

n55pathspa

n55exbuttoneng

 

n55exbuttonfre

 

n55exbuttonger

 

n55exbuttonita

 

n55exbuttonspa

 

Cubase 5.5

c55solo

normal track

 

c55solofolder

folder track

 

c55freeze

c55mute

c55folderclosed

c55folderopen

c55left c55right

 

 

c55patheng

 

c55pathfre

 

c55pathger

 

c55pathita

 

c55pathspa

 

c55exbuttoneng

 

c55exbuttonfre

 

c55exbuttonger

 

c55exbuttonita

 

c55exbuttonspa

 

Nuendo 5

n5solo

normal track

 

n5solofolder

folder track

 

n5freeze

n5mute

n5folderclosed

n5folderopen

n5left n5right

n5patheng

 

n5pathfre

 

n5pathger

 

n5pathita

 

n5pathspa

 

n5exbuttoneng

 

n5exbuttonfre

 

n5exbuttonger

 

n5exbuttonita

 

n5exbuttonspa

 

Cubase 5

 

normal track

 

c5solofolder

folder track

 

c5freeze

c5folderclosed

c5folderopen

c5right

c5patheng

 

c5pathfre

 

c5pathger

 

c5pathita

 

c5pathspa

 


Cubase 4

 

c4solo

c4freeze

c4mute

c4folderclosed

c4folderopen

c4left c4right



Nuendo 4

 

n4solo

n4freeze

n4mute

n4folderclosed

n4folderopen

n4left n4right



SX3

 

sx3solo

sx3freeze

sx3mute

sx3folderclosed

sx3folderopen

sx3left sx3right



Nuendo 3

 

n3solo

n3freeze

n3mute

n3folderclosed

n4folderopen

n3left n3right



 

 

So it figures that there are only a few simple reasons why MEAP can not find the graphic:

 

1. The SOLO button did not light up at all.

Usually this will be because the key commands have not been set correctly. Or because the Enable Solo on Selected Track option in the audio application is not de-selected. Enable Solo on Selected Track should always be de-selected when using MEAP. Also on many Windows systems MEAP must be run as an Administrator.

 

2. The screen shot either did not work or is corrupt in some way.

This can be easily checked by looking at the "screen" folder in the MEAP program folder. There should be a screen shot there. Opening that screen shot will show you what MEAP was looking at. Maybe you have a screen saver that kicks in half way through your export. etc.

 

The transport bar must be visible on the main screen. MEAP will bring the transport bar to the front of the screen automatically but if you are using 2 monitors for example MEAP may not see the transport bar if it is on the secondary monitor.

 

3. The red SOLO button is different from the one you have. This also applies to the Export Button and the Path area.

This could be because you have changed the audio application's default display settings. To solve this you have a few options:

 

You can set your audio application's display settings to the default in the audio application's Preferences Window

 

You can adjust the Colour Tolerance setting in MEAP's ini file.

 

To do this. Open the file:

 

Windows 7/8: C:\Users\[yourusername]\AppData\Roaming\Phil Pendlebury\MEAP\ini\meapdefs.ini

 

Vista: C:\Users\[yourusername]\AppData\Roaming\Phil Pendlebury\MEAP\ini\meapdefs.ini

 

XP: C:\Documents and Settings\[yourusername]\Application Data\Phil Pendlebury\MEAP\ini\meapdefs.ini

 

Look for:

[other_options]

 

Look for the line:

def_colour_tolerance=50

 

Try increasing this number a little (max is 255).

The more you increase it the more tolerance MEAP will have and the less exact match your buttons will need to be.

If you increase this too much it you may get odd results obviously

 

You can replace MEAP's button shots with your own. This is the most complex but most reliable method.

 

4. Frozen VSTi Tracks: The grey SOLO button is different from the one you have.

This could be because you have changed the audio application's default display settings. To solve this you have a few options:

 

You can set your audio application's display settings to the default in the audio application's Preferences Window

 

You can adjust the Colour Tolerance setting in MEAP's ini file.

 

To do this. Open the file:

 

Windows 7/8: C:\Users\[yourusername]\AppData\Roaming\Phil Pendlebury\MEAP\ini\meapdefs.ini

 

Vista: C:\Users\[yourusername]\AppData\Roaming\Phil Pendlebury\MEAP\ini\meapdefs.ini

 

XP: C:\Documents and Settings\[yourusername]\Application Data\Phil Pendlebury\MEAP\ini\meapdefs.ini

 

Look for:

[other_options]

 

Look for the line:

def_freeze_tolerance=20

 

Try increasing this number a little (max is 255).

The more you increase it the more tolerance MEAP will have and the less exact match your buttons will need to be.

If you increase this too much it you may get odd results obviously

 

You can replace MEAP's button shots with your own. This is the most complex but most reliable method.

 

 

5. The red SOLO button is not fully visible. The grey SOLO button is not fully visible (Frozen VSTi only).

Obviously it must be visible in order for MEAP to see it correctly.

 

All of the above are easy to solve if you know what to look for.