Notes > Notes & Troubleshooting

If you need to STOP/ABORT MEAP at any time - Move your mouse toe the Tray ICON and Double Click. You will have to do this quite fast, as MEAP will usually be trying to control your mouse a lot of the time.

Notes AND TROUBLESHOOTING

I highly recommend you try a dummy export with a few very small tracks or parts just to make sure you have set everything correctly.

There are a few obvious things that can make MEAP get confused.

Incorrect key commands are the main cause of problems.

Other things that have caused MEAP to go wrong:

•	Incorrect key commands (did I already say that?).

•	Exporting into an unemptied folder (especially in V3 apps) this can cause the filename to be wrong (this is not a MEAP problem, it happens if you try to enter a similar file name to one that already exists).

•	Tracks with the same name (similar to above). This can be rectified by using the "Project Tracks Numbered" option. (Or changing your track name).

•	Screen-shots not working: As mentioned above, MEAP needs to take a shot of your main project screen for various functions. If for some reason you have a set up that doesn't allow this, some features won't work correctly.

•	Locators should be showing BAR and BEAT information if you are planning on using MEAP's bar reading functions.

•	Solo or Mute buttons should not be on (unless you require MEAP to skip muted tracks).

•	Monitor settings: If you have your audio application set to automatically monitor selected tracks the track will not export any audio!

•

In Cubase 4, If you have just edited the name of a track and you open the Export dialog then close it again, the track name will be selected for editing again. MEAP adds an extra press of ESC to deselect this when MEAP selects the track name. Therefore, if you have just edited your track name manually please open the export dialog, close it again and press enter or esc to reset the process before exporting. (This is not a problem with MEAP it is an anomaly of C4 itself.)

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Incorrect or un-set key commands. Usually with a new version comes new required key commands. Always check the manual for the latest key commands. If you are running short on spare keys it is easy to save your main key commands in your audio application and make a set especially for MEAP. This can then be loaded and unloaded when exporting.

•	In version 4 applications - Track Selection Follows Event Selection must be OFF in the audio application Preferences (Editing section)

If you are experiencing initial trouble with MEAP being unable to send Key Commands to your audio application it may be due to MEAP requiring administrator privileges. An ordinary process (a process run as a standard user) can not interact with or exchange information with an admin process. So if your audio application is running with elevated privileges, MEAP cannot interact with it. As of version 7.67.050 you can now simply start MEAP by selecting the shortcut "MEAP (Run as Admin)". Or make sure you set MEAP to Run as Administrator:

Be sure to set your Path correctly!

I hope you continue to enjoy MEAP.

For all support questions, please use the Support Form

For suggestions and even compliments please use the General Contact Form

Note: You will need your MEAP order number and user name to post support request.

How MEAP gets track names

Basically the process runs like this

•	There is a small image of the RED SOLO button in your Export Script folder.

•	is activated (and turned red) on a track.

•	A screen-shot of your whole screen is taken.

•

MEAP then searches through the screen-shot and looks for the red

button (with light grey background). If the image is not found MEAP will then look for a selected frozen track

button (very light grey). If there is no match for either image then you will receive a Graphic Missing or Not Found error. This can be avoided by making sure your audio application settings for contrast and brightness are close to the defaults and making sure the solo button is visible.

•	The most common cause for this problem is forgetting to de-select the Enable Solo on Selected Track option in audio application preferences.

•	When it finds it, the mouse will be moved there and then moved over by 40 pixels. (this is why the screen must be set up so that the solo button is adjacent to the track name).

•	Then the mouse double clicks and CTRL+C is pressed to copy the track name to a buffer.

•	Eventually the buffer is pasted into the Track Name area of the Export Dialog.

•	Also the Graphic Missing or Not Found error may be because MEAP is sending commands too fast for your computer to handle. If you suspect this is the case, changing the Key Send Delays to Safe Waits may eliminate this.

Restoring from backups:

Should you ever need to restore any of the default MEAP items - You can find backups of all Graphics, MEAPKeys, ini File, etc.:

Windows 7/8: C:\Users\[yourusername]\AppData\Roaming\Phil Pendlebury\MEAP\backups\

Vista: C:\Users\[yourusername]\AppData\Roaming\Phil Pendlebury\MEAP\backups\

XP: C:\Documents and Settings\[yourusername]\Application Data\Phil Pendlebury\MEAP\backups\

There is also a link to the backups folder in the Start menu Program Group.